FAQs

How much are the shipping costs?

Depending on weight and country, shipping costs for packages up to 20 kg vary between 6 and 20 euros (excluding VAT). The exact shipping costs will be displayed in your shopping cart before payment.

When will orders be shipped?

Orders are usually dispatched the next business day.

How long is the warranty?
  • Asetek products come with a 2-year manufacturer’s guarantee.
  • BavarianSIMTec products come with a 1-year manufacturer’s guarantee and, of course, a 2-year warranty.
  • VRS products come with a 3-year manufacturer’s guarantee.

Is it possible to pick up the order?

Yes, orders can be picked up at our office (see address below) by appointment .
Our address is:
Bahnhofsring 48, Staircase 1, 2nd floor
3451 Pixendorf
Austria

Can't find what you're looking for?

Send us an email to shop@simraceteq.eu and someone from our customer service team will get back to you as soon as possible. Please include your order number, if you have one.